FAQ
Didn't find your question? Talk to us on WhatsApp (47) 99709-1179.
Products
What paçoca flavors do you have?
We have three lines. With sugar: Original, Hazelnut & Cocoa, Pistachio & Coconut, Chocolate, Cashew & Orange and Assorted. Zero, with no added sugar: Original, Hazelnut & Cocoa, Pistachio & Coconut, Chocolate, Cashew & Orange, Cinnamon, Toasted Coconut and Assorted Zero. And Pro+, with whey protein. If a flavor is out of stock at the moment, the shop shows it, and it's worth picking another: some take a while to come back.
Do you sell single paçocas?
No. Paçocas come in a 4-pack or in a display box of 24.
What is the Zero line?
It's paçoca with no added sugar, in several flavors.
What is Pro+?
It's our paçoca with whey protein. Contains milk.
Do you have peanut butter and paçoca crumbles?
Yes. The crumbles come in 360 g jars and the peanut butters in 600 g jars, in the with-sugar and Zero versions. The flavors are in the shop.
Is the paçoca made with a mortar and pestle (pilão)?
Our paçoca is made by hand, in small batches, but not in a pilão. Only the special jar that Clube da Receita (our recipe club) customers get with points is ground in the pilão, by Tao.
What is the shelf life and how should I store it?
The expiry date and batch number are printed on each package. Store in a dry, cool place, tightly closed.
I have allergies. What's in the paçoca?
All paçocas contain peanuts, and Pro+ also contains milk. The ingredients and the gluten statement are on each flavor's label.
Orders and shipping
How do I place an order?
Here in the online shop (amopasoka.com.br) or on WhatsApp: (47) 99709-1179.
What payment methods do you accept?
Pix, credit card and debit card.
How long does it take to ship?
When the product is in stock, we ship within 3 business days after payment. Delivery time depends on your CEP (postal code).
Do you deliver to all of Brazil?
Yes, by Correios (Brazil's postal service). Shipping is calculated by CEP. In the South and Southeast, orders from R$ 200 ship free.
Do you have a physical store?
Yes, at the factory: Rua Leão, 581, José Amândio, Bombinhas/SC. Before you go, message us on WhatsApp to set a time.
What if the product arrives with a problem?
Talk to us on WhatsApp with a photo of the product showing the batch number and expiry date. We exchange products with manufacturing defects and respect the 7-day right of withdrawal on online purchases.
Club and referrals
What is the Clube da Receita?
It's for people who buy every month: free shipping, Club prices and points that turn into gifts, like the jar of paçoca ground in the pilão by Tao. The terms are in the price list, which we send on WhatsApp.
Do I get something if I refer a friend?
Yes. When your friend places their first order, you get a 4-pack of paçoca and they get free shipping.
For shops and companies
I want to resell Pasoka in my shop.
We have terms for shops with a CNPJ (Brazilian company registration). Message us on WhatsApp and we'll send the resale price list.
Do you make corporate gifts?
Yes. Tell us on WhatsApp the quantity and the date, and we'll send a proposal.
I'm a distributor or sales representative.
Talk to us on WhatsApp: Tao himself handles these partnerships.